Lenscrafters has a price match policy that follows a defined protocol. Their policy allows the purchase of similar products at a lower price if a customer finds that lower price at other stores. However, there is still more to the policy.
Read on to better understand the same.
About Lenscrafters
Lenscrafters can be guessed from the name. It is a company dealing in eyewear of different brands and types. The optical company has all kinds of eyewear, even prescription-based. There are optometric services at certain stores to assist customers with their needs.
Things like checkups, cleaning of lenses, and so on are also done here. You can choose from a variety of brands and budgets and find guidance at every step. Lenscrafters’ whole theme works on the idea of ‘your eyes first’ and rightly so, priority is given to your eye needs and requirements.
Lenscrafters Price Match Policy
Lenscrafters has its price match policy like other stores. The idea is that you find a similar product being sold at a lower price at another store and the company then meets the price by refunding the difference. Lenscrafters has introduced this policy to attain value to customers and help them find the best price for their products. The company follows a regular price matching policy with certain terms and conditions.
Terms and Conditions
To avail of the price match policy at Lenscrafters, the following terms need to be considered:The item must be a Lenscrafters product There must be no external factors affecting the price like stock, availability, and so on. You need to have a proof for the price- matching like an advertisement or so if asked You also need to have the receipt and proof of purchase You cannot entertain any other discount or code on the product if it stands for a price match
Exceptions
There are certain exceptions in the cases in which the price match policy at Lenscrafters won’t apply to the product. These include:
The item should not have been on sale, discount, or any offer. It should be bought at the regular price The comparing price of the item at the other store should not be a result of sales and discounts The store that you are comparing the price with must be in Lenscrafters list of competitorsThe item whose price is being matched should be similar to that of the one purchased from Lenscrafters Special edition items are not valid for price matching Items bought on specific days like thanksgiving and so on will not be considered for the price match
There could also be other exceptions depending on the type of product taken from Lenscrafters. Be sure to check the same before you can ask for a price match. Once you do, the difference will be refunded to you.
Getting price matching done at Lenscrafters
There are steps to follow to avail of the price matching policy at Lenscrafters. These simple steps are:
Ensure that the product has been purchased from Lenscrafters on regular purchasing grounds. Keep the receipt of purchase and amount with you when you get to the store for price matching. You need to provide the price matching details at the Lenscrafters store to the salesperson or employee present.
If the employee gives you a heads up for the price matching, you can go ahead and ask for a refund of the difference that you paid while purchasing . Note that the company will look at the product, price, and other factors and confirm whether or not the product stands for price matching.
Conclusion
Lenscrafters’ price matching policy is quite simple if you have the details accurate. If your product has been purchased at a discount or so, avoid trying for a price match in the first place, it does not stand in Lenscrafters policy. If you have purchased your item at full price with no offers, sales, or anything of the sort, you can confidently discuss with the employee if you’re eligible for the price match.
Can price matching be done online at Lencrasfters?
Not really. You can call and check about the process and provide details of your product to see if it’s eligible for a price match. However, Lenscrafters requires that you bring the time along with the required proofs to get your refund.
Is price matching the same as price adjustment?
No. Price matching is when you compare the price of the same or similar product at two different stores and get the difference refunded if the purchased price is higher. Price adjustment is when the same store reduces the price for a specific period and allows you to get the difference refunded.
